Building on our 1st successful partnership of IDA and Informa Telecoms & Media (ITM) Asia as Co-Organizers, to produce an international cloud computing event drawing 265 participants from 21 countries with a regional focus from 115 organizations, CloudAsia 2012 will take place once again in Singapore from 14-18 May 2012 at the Grand Hyatt Hotel.

CloudAsia 2012, will be a BIGGER & BETTER cloud computing event with a market-focus, industry-led agenda, organized jointly by IDA and ITM Asia. This event continues to be the only UNIQUE FORUM focusing on enterprise and telecom cloud business opportunities, cloud computing marketing strategies, implementation and solutions for the Asia Pacific region.

Conference Contact Details:

For registration enquiries
register@ibcasia.com.sg
+65 6508 2401
+65 6508 2407

For Marketing & Media related enquiries
Rita Parasurum
+65 6508 2482
rita.parasurum@informa.com

For Speakers & Programme related enquiries
Adrena Chia
+65 6508 2452
Adrena.chia@informa.com

For Sponsorship enquiries
Lee Ann Na
+65 6508 2470
AnnNa.Lee@informa.com

Join us in the magnificent London for 2012 SourceDevCon mobile and desktop web application conference. Built on the last year’s success story in Split, Croatia, Sourc{ will deliver three days of ultimate informational, educational, and fun experience in the beautiful Park Plaza Riverbank Hotel.

Conference Contact Details:

Park Plaza Riverbank Hotel.
Europe Link Ltd

info@europe-link.co.uk
Kent, BR5 1BY, UK
phone : +44 (0)1689 825 777

The Mobile Show Asia 2012 will be launched by Terrapinn on April 2012 and is poised to be Asia’s premiere show for mobile technology, applications and solutions.

The Mobile Show Asia 2012 is a large end-to-end showcase where you can source, discover, and showcase the latest and most innovative mobile technology, applications and solutions. More than 4,000 attendees will be at the exhibition and conferences to find new ways of doing mobile business and enhancing product offerings through mobile – through case study presentations and speaking directly with solution partners.

Delegates and visitors can expect the following at The Mobile Show Asia 2012:

• An exhibition featuring more than 40 leading mobile solutions providers

• Free on-floor seminars on covering hot topics on the mobile space

• 5 conferences featuring senior level executives from the top Asian brands and successful case studies

The Mobile Show Asia 2012 will feature 5 high-level conferences, namely, Planet of the Apps Asia 2012; M-Commerce Asia 2012; M-Content Asia 2012; M2M World Asia 2012; MAD World Asia 2012. The Mobile Show will also be co-located with The Internet Show Asia on the same dates and venues.

This is the only mobile business show that you should go to in 2012! For enquiries on exhibiting and sponsorship, please contact nicola.hewett@terrapinn.com .

Conference Contact Details:

For more information, please email jehan.machacon@terrapinn.com, or visit www.terrapinn.com/mobileshowasia

The Mobile Show Asia 2012 will be launched by Terrapinn on April 2012 and is poised to be Asia’s premiere show for mobile technology, applications and solutions.

The Mobile Show Asia 2012 is a large end-to-end showcase where you can source, discover, and showcase the latest and most innovative mobile technology, applications and solutions. More than 4,000 attendees will be at the exhibition and conferences to find new ways of doing mobile business and enhancing product offerings through mobile – through case study presentations and speaking directly with solution partners.

Delegates and visitors can expect the following at The Mobile Show Asia 2012:

• An exhibition featuring more than 40 leading mobile solutions providers

• Free on-floor seminars on covering hot topics on the mobile space

• 5 conferences featuring senior level executives from the top Asian brands and successful case studies

The Mobile Show Asia 2012 will feature 5 high-level conferences, namely, Planet of the Apps Asia 2012; M-Commerce Asia 2012; M-Content Asia 2012; M2M World Asia 2012; MAD World Asia 2012. The Mobile Show will also be co-located with The Internet Show Asia on the same dates and venues.

This is the only mobile business show that you should go to in 2012! For enquiries on exhibiting and sponsorship, please contact nicola.hewett@terrapinn.com .

Conference Contact Details:

For more information, please email jehan.machacon@terrapinn.com, or visit www.terrapinn.com/mobileshowasia

Successful Implementation of Cloud Networks, Innovative Mobile Platforms for Governments, Improving E-Governance

Conference Contact Details:

enquiry@iqpc.com.sg
(65) 6722 9388
(65) 6720 3804

3rd Annual Contact Centres Asia

Growth and profitability of contact centres through new communication channels and effective upselling

Meet decision makers such as the Chief Customer Support Officer, Acer and Group Chief Customer Officer, Dialog Telekom at the 3rd Annual Contact Centres Asia Conference (20-21 March 2012, Singapore). 16 speakers from Asia Pacific will showcase their case studies and experiences to address and influence their peers about:

• Implementing social media in their contact centre channels

• Deciding on the optimal mix of new communication channels such as live web chat, skype, mobile applications

• Transforming from reactive to proactive call centre activities through improved customer satisfaction and KPIs

What is the most important KPI for your team to improve?

- Average waiting time

- Calls answered and customer call frequency

- First call resolution

- Grade of service

- Conversion rate

Invited speakers:

- Head, Call Centre, Chartis

- Chief Customer Officer, Yahoo!

- Chief Customer Officer, DTAC

- Group Chief Customer Officer, Dialog Telekom

- Customer Experience Manager, Asia Pacific, Skype

- Head, Customer Service Management, AmBank

- Head of Customer Expereince, DBS Bank

- Deputy Director, Master Black Belt, Centre of Excellence, SingTel

- Client Engagement & Communications Director, Accounting and Corporate Regulatory Authority

- General Manager, Customer Service, e-pay Malaysia

- Assistant Vice President, Contact Centre, Singapore Post Limited

- Head of Customer Services, Hutchison Telecommunications

- Director of Customer Experience, American Express

- Head, Contact Centre, Standard Chartered Bank

- Customer Relationship Manager, HTC

- General Manager, Customer Service, M1 Limited

Conference Contact Details:

For further details:
1. Visit us at http://www.contactcentresasia.com/Event.aspx?id=653726&mac=DL
2. Email us at enquiry@iqpc.com.sg with your full contact details
3. Call us at +65 6722 9388

Leverage on operators’ existing capabilities to generate more revenue from your application store, mobile social media, mobile commerce and cloud-based mobile applications

6th Annual Mobile VAS Asia Summit will gather industry leaders from the telecom, handset manufacturing and operating system industries to shape the future development of mobile VAS.

New for Mobile VAS Summit 2012!

• Application Stores: How can Operators create a winning case to gain full control over their revenue and subscriber base?

• Mobile Social Media: Leveraging on the mobile social network to drive mobile data and SMS revenue

• Mobile Commerce: Assessing the technologies, business models and the future players of the mobile commerce industry

• Cloud Based Mobile Applications: Providing mobile cloud services to meet the increasing needs of multi-mobile device (smartphones, tablets and computers) users and to improve customer stickiness

• Convergence of TV, newspaper, internet and mobile: Implementation, key statistics, lessons learned and future developments

For more information, contact us at enquiry@iqpc.com.sg or at +65 6722 9388.

Conference Contact Details:

For more information, contact us at:
1) http://www.mobilevasasia.com/Event.aspx?id=627826&MAC=CCC
2) enquiry@iqpc.com.sg
3) +65 6722 9388.

Implementing strategies, developing business models and services to enhance bottom-line profits and reduce churn in the prepaid mobile market

7th Annual Prepaid Mobile Summit 2012 is the only dedicated prepaid mobile event in Asia that will give you the crucial opportunity to learn from and network with leading prepaid professionals from network operators and service providers. Exchange insightful experiences on how to increase your profits from the prepaid mobile segment and tap into new markets in Asia.

Don’t miss out on the most exciting agenda for Prepaid Mobile Summit! Focusing on Asian prepaid mobile operators’ top concerns, key issues that will be addressed include:

• Developing prepaid customer acquisition and retention strategies in emerging markets

• Shifting towards micro-segmentation to increase revenue share by effectively attracting multi-SIM customers to access your network

• Developing robust analytics program to drive up ARPU by implementing an effective business intelligence system

• Leveraging on the web and mobile internet to create a strong brand to reduce subscriber churn in the prepaid mobile segment

Conference Contact Details:

For more information, contact us at enquiry@iqpc.com.sg or at +65 6722 9388.

M2M & Embedded Mobile : What Every M2M Industry Player Should Know & How to Plan for New Profitable Business Models, New Innovative Services for Vertical Market Users towards Revenue Maximization

As a Telecom Operator , are you planning for New Innovative Services, adopting New Profitable Business Models to make the most of your M2M and/or enterprise businesses in 2011?

As a Vertical Market User, is your organization prepared and poised to take advantage of the latest M2M technology developments, applications and services to streamline your operational efficiencies towards revenue maximization?

As an M2M Service Provider, do you know what are the needs and requirements for each of the vertical market users to provide the desired solution and resolve the challenges faced?

M2M Communications & Embedded Mobile Asia 2011 in Hong Kong from 26-30 September 2011 provides excellent networking opportunities, latest market updates & technology developments. Visit www.M2M-embeddedmobile.com for full detailed program agenda and speaker line-up.

This timely event will jump-start your knowledge and strategies to capitalize on the market potential of M2M technology, applications and services to reach various vertical markets towards new revenue streams. It also provides the solution to resolve the challenges faced by vertical market users to meet their needs and objectives.

Conference Contact Details:

For registration enquiries

register@ibcasia.com.sg

+65 6508 2401

+65 6508 2407

For Marketing & Media related enquiries

Rita Parasurum

rita.parasurum@informa.com

+65 6508 2482

For Speakers & Programme related enquiries
Adrena Chia

Adrena.chia@informa.com

+65 6508 2452

For Sponsorship enquiries

Sheryl Pacheco

Sheryl.pacheco@informa.com

+65 6508 2455

The 3rd annual TMT Finance & Investment Asia conference makes its debut in Hong Kong this year on November 2-3 at a critical time for the telecom and finance community.

Join the forum to debate the latest opportunities in mergers and acquisitions, growth strategies, debt and equity financing, infrastructure investment , technology innovation, and take part in the very latest partnerships and joint ventures.

Established as a unique knowledge sharing platform for investment professionals, the conference brings together senior telecom executives, investment bankers, private equity investors, legal experts, management consultants and strategists.

Conference Contact Details:

InterContinental Grand Stanford Hong Kong
70 Mody Road
Tsimshatsui East
Kowloon
Hong Kong
P. R. of China
Tel: +852 2721 5161, Fax: +852 2732 2233